Refund policy

Satisfaction Guarantee for a successful Customer Experience

At EliteBizTools.com, we are committed to providing the highest quality products to meet your digital training needs. Due to the nature of directly downloadable digital products, we do not generally offer refunds. However, we understand that there may be exceptional circumstances. Here are the situations in which a refund may be considered:

Double payment: In case of double payment for the same product, please contact us at [email protected] as soon as possible. We will refund the double payment.

Unavailability of Product for Download: If you are experiencing technical problems or if the product you have purchased is not available for download despite successful payment, please contact us within 14 days of purchase at [email protected]. We will do our best to solve the problem or refund your money.

Exceptions to Refund Policy

While we strive to satisfy our customers, there are situations where we may not be able to honor a refund. This includes, but is not limited to:

  • Change of mind or personal dissatisfaction.
  • Partial or complete use of the product after purchase.

Contact us

If you have any questions or concerns about our refund policy, please contact us at [email protected]. We’re here to help.

Last update: 05/30/2024

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